FAQ

Made-to-order items are crafted after your order is placed, based on your designs specifications and selected customization options. Once complete we will ship our order to the provided address. Made-to-measure items are tailored to the exact dimensions. We will collect onsite measurement, fabricate and install for a perfect fit & finish.

Slabs orders can be processed the same day and shipped within 7 days. Custom orders typically take between 4-12 weeks to complete, depending on the complexity of the design and the availability of materials.

Yes, we offer samples for most of our products. Please visit the product page to request a sample.

We do offer direct installation services. Please visit our made-to-measure page and contact us for more information.

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Returns accepted for 14 days Customer provides return shipping 30% restocking fee

Each type of stone requires specific care. Please refer to our Care and Maintenance page for detailed instructions on how to keep your stone decor looking its best.

We accept all major credit cards, PayPal, and bank transfers. Payment plans are available for large orders.

Yes, we offer complimentary design consultations to help you choose the perfect stone decor for your space. Please contact us to schedule an appointment. You can also login to your zicanaboutique.com account to track your order.

Yes, we offer flexible financing options. Choose between "Get it now, pay later" plans with 3 or 12-month repayment terms to make your purchase more manageable.

Zicana Boutique, formerly known as Marble Couture, is an e-commerce portal specializing in luxurious stone decor products. It offers a wide range of high-quality, unique stone pieces for home and office decor.

Zicana has a rich 21-year history, building a reputation for exceptional craftsmanship and design in stone decor.

. Zicana Boutique is more than just an e-commerce platform for stone decor; it's a gateway to a world of luxury and sophistication. One of our key innovations is the ability for consumers and trade professionals to compare product offerings from different brands not only by color, design, pattern, sizes, and finishes but also from a pricing standpoint. This level of transparency and accessibility is unprecedented in the industry.

Consumers will love Zicana Boutique for its unparalleled selection and pricing transparency. With our platform, they can explore a wide range of exquisite stone creations from top brands, confident that they're getting the best value for their investment. Whether they're renovating their home or designing a commercial space, Zicana Boutique empowers consumers to bring their vision to life with ease and confidence.

While Zicana Boutique primarily operates online, you can schedule an appointment to visit our showroom to see our products in person.

Yes, Zicana Boutique is committed to sustainability and sources eco-friendly materials while maintaining high standards of quality and luxury.

To order a custom stone piece, contact our design team with your specifications. We will work with you to create a unique design, provide a quote, and keep you updated throughout the production process.

Yes, Zicana Boutique has the capability to handle large commercial projects, offering custom solutions and bulk orders for businesses.

Our expert design team can assist you in selecting the best stone for your project, considering factors like durability, aesthetics, and suitability for the intended application.